TALZA terms of use

Candidate obligations

As a candidate, you agree to: provide accurate and truthful information in your profile; complete all assessments yourself without assistance from another person; keep your availability and profile details up to date; and use the platform only for genuine employment purposes.

Anonymised candidate cards may be browsed by employers. Your identity is only ever released through the consent-gated introduction process described below. You may deactivate your profile, withdraw consents in the consent centre, or request account deletion at any time by contacting contact@talza.co.za.

Employer obligations

As an employer, you agree to: provide accurate company and contact information; complete all required acknowledgements before browsing candidates or requesting introductions; use candidate information solely to evaluate employment fit; declare prior contact with candidates honestly; and comply with all applicable labour and data protection laws.

Employers must not attempt to identify or contact candidates outside the TALZA introduction process. Candidate information obtained through TALZA must not be shared with third parties without TALZA's written consent.

Talza Coin and fees

Introductions are purchased using Talza Coins. Each Talza Coin costs R500 (inclusive of VAT where applicable) and entitles the employer to one candidate introduction.

Coin redemption: no Talza Coin is deducted when you send an introduction request. One Talza Coin is deducted only once the introduction is completed — when the candidate accepts and you declare no prior contact (or, where a prior-contact declaration is under admin review, once that review approves the introduction).

Decline / no charge: if a candidate declines an introduction request, or a prior-contact declaration is rejected on review, the introduction is closed and no Talza Coin is ever deducted.

No employment guarantee: a completed introduction does not guarantee an interview, offer or employment outcome. Talza Coins are non-refundable once an introduction has been completed, except where TALZA determines a refund is warranted due to platform error or policy breach.

TALZA reserves the right to adjust pricing with reasonable notice to registered employers.

Non-circumvention

Employers must not use information obtained through TALZA to contact, recruit or hire a candidate outside the TALZA introduction process. This includes but is not limited to: contacting a candidate through details visible on an anonymised card, using third parties to identify or approach a candidate, or engaging a candidate identified through TALZA without completing the introduction process.

Breach of this clause entitles TALZA to charge the employer a circumvention fee equal to five times the applicable introduction fee, in addition to any other remedies available at law.

Intellectual property

All content, design, code, trademarks and other intellectual property on the TALZA platform belong to TALZA (Pty) Ltd or its licensors. You may not copy, modify, distribute or reverse-engineer any part of the platform without prior written consent. Candidate-submitted profile content remains the property of the candidate, with a licence granted to TALZA to display and use it for the purposes of the platform.

Limitation of liability

TALZA is a hiring introduction platform. We do not guarantee employment outcomes, candidate performance, employer conduct or the accuracy of information provided by users.

To the maximum extent permitted by South African law, TALZA's total liability to any user for any claim arising from use of the platform is limited to the fees paid by that user in the 12 months preceding the claim. TALZA is not liable for indirect, consequential or special damages.

Suspension and termination

TALZA may suspend or terminate any account at its discretion if a user breaches these terms, engages in fraudulent activity, provides false information, or acts in a manner that damages the integrity of the platform. Candidates may deactivate their accounts at any time. Employers may request account closure by contacting contact@talza.co.za. Unused Talza Coins may be refunded at TALZA's discretion upon account closure, less any applicable fees.

Governing law and disputes

These terms are governed by the laws of the Republic of South Africa. Any dispute arising from these terms or your use of the platform shall first be referred to good-faith negotiation between the parties. If negotiation fails within 30 days, either party may refer the dispute to mediation. If mediation fails, the dispute shall be submitted to the jurisdiction of the courts of the Republic of South Africa. Nothing in this clause prevents either party from seeking urgent interim relief.